Manage participant recruitment end-to-end
Coordinate recruitment across panel providers to ensure the right participants are sourced for each study
Monitor recruitment progress, track quotas, and flag issues early
including slow recruitment, quality concerns, or participant drop-off
Review participant interviews for quality and fraud signals, ensuring only valid responses are counted
Liaise with panel partners to troubleshoot issues and keep studies on track
Review and quality-check discussion guides before studies go live, making sure they're accurate, well-structured, and ready for participants
Complete quality assurance tasks across active projects, catching errors before they become problems
Support Research Insight Leads in maintaining the high standard Conveo is known for
Track project status accurately across multiple live studies at once
Communicate clearly and proactively within the team — raising risks early and keeping everyone informed
Build and maintain good operational habits that make processes faster and more reliable over time

A proven self-starter — show us something you taught yourself, built, or figured out on your own
Smart, determined, and ready to roll your sleeves up
Highly organised with exceptional attention to detail
Strong communicator — clear, concise, and proactive
Comfortable working at pace in a fast-moving startup environment
Some experience or genuine interest in market research, consumer insights, or UX research

Research Ops Associate

Key skills