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IT Support – Level 2 at RecruitGo | JobVerse
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IT Support – Level 2
RecruitGo
Remote
Website
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IT Support – Level 2
Philippines
Full Time
3 hours ago
$40,000 PHP
No Sponsorship
Apply Now
Key skills
Azure
Communication
Time Management
Collaboration
About this role
Role Overview
Provide Level 1 and 2 technical support/administration for multiple client environments
Perform troubleshooting tasks, problem diagnosis, resolution, or escalate further to specialist teams
Periodic onsite visits to client sites
Provide continual improvement recommendations
Maintain accurate records and ensure documentation is up to date
Assist with senior project work from time to time.
Requirements
Prior MSP experience
Windows, AD, O365, Azure, Outlook/Exchange,/HyperV, Intune, Backup & DR, Networking, (obviously don't need all
training provided!)
Experience working with ticketing and monitoring tools
Very strong interpersonal and communication skills
written and verbal
A friendly, positive, and customer-driven attitude
Effectively multitask and manage competing priorities
Team player
ready to contribute whatever it takes or play any role on a team to get the job done
Excellent time management & organisational skills
Enjoys a fast-paced environment and is comfortable with change
Working knowledge of help desk software, databases, and remote control.
Any networking experience is favourable
Strong client-facing and communication skills.
Advanced troubleshooting and multi-tasking skills.
Proficiency in English.
Tech Stack
Azure
Benefits
Equipments: Candidate own equipment
Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.
Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued.
Inclusivity: Be part of an inclusive and diverse workplace that values your contributions.
Apply Now
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