Support the implementation of Parloa's AI solutions, enhancing customer experiences.
Craft effective AI workflows and build connections to enterprise systems.
Design, prototype, and validate conversational solutions for AI agent deployments.
Guide customers and partners in maximizing the value of Parloa's AI solutions.
Scope and implement AI Agent deployments, providing strategic advice and execution support to customers and partners.
Collaborate with Forward Deployed Engineers on complex integration scenarios.

3+ years of experience in enterprise customer-facing roles, with proven expertise in conversation design and AI agent development.
Ability to analyze customer requirements and craft LLM prompts that align with desired outcomes.
Entrepreneurial mindset with initiative, results orientation, and ability to identify opportunities for impact.
Proficiency with advanced prompting strategies such as chain-of-thought prompting, few-shot learning.
Strong project and stakeholder management skills, with passion for meeting milestones and effective communication.
Analytical and critical thinker with expertise in risk assessment, problem-solving, and strategy.
Familiarity with API authentication patterns (OAuth, API keys, JWT).
Proficiency in REST API design, JSON/XML data structures, and API testing tools (Postman, etc.).
Experience reading and consuming API documentation across enterprise SaaS platforms (CRMs, ERPs, contact center platforms).
Excellent written and spoken Spanish and English skills are required.

Senior Agent Architect – Spain

Key skills