About this role

Work with teams to understand current processes and identify opportunities for automation and AI improvements
Help define and evaluate use cases for automation and AI, ensuring they align with business goals
Translate business needs into clear and simple requirements, including workflows and data needs
Create and maintain documentation such as process maps, use cases, and data flows
Collaborate with product and engineering teams to support design, testing, and rollout of solutions
Support tracking of automation initiatives and follow established governance and best practices

Bachelor's degree or equivalent practical experience
2–4 years of experience in a Business Analyst or similar role
Exposure to automation, workflow improvement, or AI-related projects
Experience with technical concepts such as APIs, data structures, and system integrations
Familiarity with AI or automation tools (such as conversational AI, intelligent agents, or low-code platforms)
Strong communication, problem-solving, and collaboration skills, with experience working with Agile teams

Great compensation package and bonus plan
Core benefits including medical, dental, vision, and matching 401K
Flexible work environment, ability to work remote
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Business Analyst – Automation, AI

Key skills