Oversee all Engineering Services and Integrated Facilities Management operations across JLL's Southeast region
Provide outstanding, proactive support to clients and maintain high satisfaction 24/7 365
Serve as single point of contact with full accountability for Southeast Engineering and Facility Management account issues and escalations
Manage all aspects of Engineering Services and Facilities systems including Asset Management, Operations, Vendor performance, Safety, and Reporting
Facilitate integration with other account service lines including Project Management, Market Planning, Occupancy Planning, Transactions, and COE platforms
Drive superior performance through excellent people management, coaching teams toward proactive, value-add advisory partnerships
Interface and develop relationships with peers across regions and functions to ensure consistent delivery of global initiatives
Implement and maintain quality assurance programs to ensure client satisfaction and continuous improvement
Drive energy savings and accurate energy data through PEERs, leveraging site teams
Ensure comprehensive compliance with Safe Work practices, especially regarding energized work, working at heights, and confined spaces

Bachelor's Degree from an accredited institution in Accounting, Business, Architecture, Real Estate, Engineering, or Construction Management
Advanced computer skills (MS Office Suite: Excel, Word, PowerPoint, Outlook)
Must reside in Florida
Willingness to travel throughout FL, GA, and AL
Availability after-hours and weekends to address facility emergencies

Senior Director, Integrated Facilities Management

Key skills