Business Manager IS II – Inside Sales

Role Overview

• Serve B2B customers, maintaining and growing a portfolio of B2B clients and closing new business through consultative selling;
• Present Vivo's solutions portfolio and serve customers via digital channels (inside sales);
• Sell Mobile and Fixed Telephony products, IT solutions, advanced technology and value-added services;
• Monitor channel and account KPIs, analyze data and execute commercial actions to meet and exceed targets;
• Follow the sales pipeline, identifying blockers, backlogs and issues that may impact deal closures;
• Prepare and track daily sales reports;
• Resolve critical situations through frequent contact with customers and internal teams.

Requirements

• Proficiency in Microsoft Office to support commercial routines, controls and daily analyses;
• Commercial profile with the drive to get things done, results-oriented, consultative approach and active listening to understand the customer's real needs;
• Entrepreneurial mindset with an owner mentality, a sense of responsibility for your portfolio and commitment to delivery;
• Comfort with digital tools, interest in technology and innovation, and the ability to learn and work with software and systems;
• Organization, planning and discipline, able to prioritize tasks, act with urgency and complete daily demands;
• Curiosity and eagerness to learn, challenging the status quo, proposing improvements and seeking new solutions;
• Resilience to handle day-to-day commercial challenges, learn from difficulties and turn obstacles into growth;
• Ambition, initiative and a proactive attitude, going beyond the basics and anticipating customer needs;
• Focus on relationship-building and digital empathy, keeping the customer at the center, translating their needs into solutions and maintaining an ownership mindset;
• Prior experience selling Telecom products is desirable: Mobile and Fixed Telephony, IT solutions, advanced technology and value-added services — a plus;

Benefits

• Choose the benefits that best suit you and your dependents via a digital platform offering multiple categories such as gym, meal vouchers (VR), food allowance (VA), pharmacy assistance, health and dental plans, and life insurance;
• Company mobile phone — yes, a brand-new smartphone for you!
• Unlimited voice and data plan — yes, unlimited! On the best mobile network, even faster with Vivo's 5G!
• Exclusive Vivo offer with special discounts on fixed line, broadband, TV and apps;
• Eligible to receive annual Bonus or PPR (Profit Participation Program);
• Plan your future through a private pension plan;
• Have children? You will be eligible for a subsidy to help with school, daycare or babysitting expenses;
• Special assistance if you have dependents who require special care;
• Work in an environment that respects your personality, dress style and individuality — be authentic. #BeYourself
• Work remotely up to 2 days per week. #Mobility
• Flexible working hours;
• Enjoy a day off (Day Off) to celebrate your birthday;
• Participate in one of the largest corporate volunteer programs to help make a difference in the world;
• Benefit from our Educational Development Program offering partnerships with educational institutions at a discount, certifications and online courses;
• Grow your career through our Internal Recruitment Program, in Brazil or abroad — we're present in over 17 countries!
• Access a range of initiatives to improve your physical, emotional and social health. We have VivoWellbeing (#VivoBemEstar) which encourages healthy habits and quality of life, offering consultations with nutritionists, psychologists, social services, telemedicine and more;
• All our vacancies are open to people with disabilities and/or rehabilitated professionals. We value diversity, differences and people's potential! #VivoDiversity