Key skills
CommunicationDecision Making
About this role
Role Overview
- Accountable for the proficient and proactive co-ordination of all necessary activities required to achieve timely site activations and maintenance tasks for any given site(s) across multiple studies.
- Act as site liaison and escalation point of contact; proactively resolving issues to ensure the site receives a positive customer experience.
- Ensure Critical Document Package (CDPs) and Site Activation approval dates are forecast and planned accurately in ICON’s systems, documenting all risks to delivery with mitigations taken, as they occur.
- Collect and collate site CDPs for review and approval prior to site activation in accordance with all requirements, while ensuring the highest quality, accuracy and completeness of site and country documentation is obtained in the Trial Master File.
- Drive CDP and site activation timelines and ensure they are reflected accurately in ICON’s systems and are achieved; proactively follow through for achievement to plan; provide risk assessment and contingency plans at a site level, to mitigate impact if forecasted timelines are at risk; escalate issues as soon as identified.
Requirements
- Bachelor's Degree
- 0-3 years of experience in a Clinical Research environment
- Good communication skills
- Good Judgment & Decision Making
- Proficient computer knowledge.
- Proficiency in English language is mandatory
- Knowledge of basic French is preferred
Benefits
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways