Key skills
Sales
About this role
Role Overview
- Communicate on the phone with clients to understand their situation
- Advise clients on next steps and whether they are eligible for assistance
- Navigate internal tech platforms and tools quickly
Requirements
- At least three years of professional work experience in customer-facing roles (CX, sales, support, hospitality, etc.)
- Ability to care for and support people from all walks of life
- Quick learner and competent writer
- Experience in a metrics-driven role is preferred
Benefits
- Medical and dental insurance with 100% of employee premiums covered
- 15 vacation days & ~20 paid holidays each year (including two weeks at end-of-year)
- Free membership to OneMedical
- $600/year stipend for internet service
- $1,000 reimbursable stipend for education and training outside of work
- Up to $1,200/year student loan repayment assistance
- 401(k) and optional HSA/FSA
- Humble, thoughtful, smart, fun colleagues