Design, implementation, and automation of large-scale distributed systems
Build tools and automation that help Five9 achieve higher availability, scalability, latency, and efficiency
Work with Engineering teams to deliver high-quality software in a fast-paced environment
Monitor production and development environments to build preventive measures and provide a seamless customer experience
Work with delivery teams on software improvements to achieve higher availability and lower MTTD
Participate in on-call rotation (8h shift, 7days a week, every 3-4 weeks)

7+ years of public cloud experience (GCP or AWS)
7+ years of private cloud experience (Openstack, VMware ESXi)
7+ years of Linux experience (Centos/Ubuntu)
7+ years of networking experience
Orchestration and management of containers using Kubernetes, Helm, GKE and Docker
Experience with Gitlab, ArgoCD, CI/CD methodologies & tools
Experience with Infrastructure as Code (Terraform), Python or other scripting languages
Experience with Ansible config management tool
Experience with Prometheus/Loki/Alertmanager/Grafana observability tools
Excellent problem solving and analytical skills
Experience with Incident Management Process, SRE best practices and continuous improvements
Experience designing large scale distributed systems
Familiar with DevOps/DevSecOps methodologies and best practices
Strong verbal and written communications skills
Bachelor's of Science degree in Computer Science or equivalent experience.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

Senior DevOps Engineer

Key skills