Verify customer hierarchy in Launchpad corresponds to Salesforce
Complete account alignment across all systems
Verify that volume is flowing after “X” amount of time (per customer)
Confirming DCN volume is populated in Salesforce and report discrepancies to Channel Partner Manager
Ensure Channel Partners are correctly aligned to:
Accounts
Customer Contracts
Opportunities
Revenue shares
Work hand in hand with Channel Partner Manager to provide account reviews and help answer Channel Partner customer questions
Work in conjunction with Revenue Operations to ensure all Channel Partner accounts and revenue shares are attached and created through weekly and quarterly auditing
Use case ticketing system for record alignment

College degree or relevant equivalent of professional experience
Minimum of 2 years of related work experience
Ability to work across multiple systems including: Salesforce, Launchpad, and PoPA Admin
High Proficiency with Microsoft Office Suite (specifically Excel)
Excellent computer skills and ability to learn new technologies quickly
Aptitude for solving problems
Ability to multitask and meet deadlines
Strong interpersonal and communication skills
Strong organizational skills

Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match.
Grow with us. Enjoy strong training, development, and competitive pay.
Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required.

Channel Partner Analyst

Key skills