Provide strategic oversight and leadership directly to pharmacists-in-charge (PICs) across multiple locations
Responsible for all pharmacy operational matters at these facilities including performance management metrics
Manage PICs directly for multiple facilities across the organization, including ensuring employees’ performance is in compliance with regulatory requirements
Establish the strategic vision, objectives, policies and procedures for the pharmacy program in support of the corporate strategic vision
Manage and analyze operating costs and participate in preparing the annual budget for the assigned work function at both corporate and the health plans
Formulate and ensure adherence with policies, operating procedures and goals in compliance with internal and external governing bodies
Collaborate with internal departments to facilitate resolution and root cause analysis for cross-functional operational issues, including pharmacy audit, pharmacy communications and network pricing
Oversee the development and management of pharmacy communication, support and coordinate orientation, education and training activities for providers in the pharmacy network

Bachelor's degree in Business Administration, Health Care or related field
8+ years of health care operations management experience
Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff
Current state’s Pharmacist license

Senior Director, Pharmacy Operations

Key skills