Under the general direction of the VP of Compliance Investigations, assist with the development, implementation, and continuous monitoring of an enterprise-wide Compliance Investigations Program
Lead and oversee compliance and ethics investigations
Facilitate and lead meetings with business management and cross-functional stakeholders
Prepare, review, and analyze internal and external reporting
Conduct compliance and ethics investigations across all business units and health plans, including assessment of allegations, review of relevant documents, witness interviews, analysis of facts, root cause analysis
Prepare investigation reports with recommended remedial or disciplinary actions
Provide weekly case summaries and adhere to established minimum case review quotas
Provide timely reports, both orally and in writing, to the Director of Ethics & Investigations and/or senior management regarding the status and outcomes of investigations
Thoroughly document, organize, and review case files within centralized case management systems (e.g., Archer) in accordance with company policy and CIU protocols
Collaborate cross-functionally with other departments
Requirements
A Bachelor's Degree in Related Field or Associates with 5 years of applicable experience, or a High School/GED with 6 years of applicable experience may substitute for the Bachelor's Degree, required
4+ years of experience in investigations, auditing and risk analysis required
1+ year of experience in reading, analyzing and interpreting State and Federal laws, rules and regulations required
Managed care or health insurance company experience preferred
Experience with compliance case management systems (e.g., Archer, Navex) preferred
Demonstrated experience conducting ethics and compliance investigations in a regulated healthcare environment preferred
Experience collaborating with cross-functional teams including Legal, People Relations, SIU, and Privacy preferred
Certified Fraud Examiner (CFE) preferred
Certified Compliance & Ethics Professional (CCEP) or Certified Healthcare Compliance (CHC) preferred
Benefits
competitive pay
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
flexible approach to work with remote, hybrid, field or office work schedules