Support installation, startup, and commissioning activities for electron beam welding and additive manufacturing systems
Diagnose and resolve complex electrical, mechanical, controls, vacuum, and electromechanical issues
Provide technical support and troubleshooting both remotely and on-site
Serve as a key technical resource during customer escalations
Deliver customer training and technical guidance
Support root-cause analysis and implementation of corrective actions
Work closely with engineering and project teams in Germany and the U.S.
Contribute to technical documentation, troubleshooting procedures, and knowledge-sharing initiatives

5+ years of experience in Field Service, Startup, Applications Engineering, Technical Support, or a related technical role
Strong troubleshooting skills involving complex industrial equipment
Experience supporting electrical, mechanical, automation, or electromechanical systems
Ability to work independently in customer-facing environments
Strong communication and training capabilities
Willingness to travel approximately 25–40%

Senior Field Service Engineer – Advanced Manufacturing Systems

Key skills