Vice President, Commercial Real Estate – Lending Operations Manager

Role Overview

• Lead and develop the Lending Operations Capital Markets Document Negotiation team responsible for documentation support, execution, and related pre-close and post-close activities across applicable product lines
• Oversee the preparation, negotiation, execution, and tracking of legal documentation and related processes to support business objectives and client needs
• Identify and recommend opportunities to improve processes, strengthen controls, and address challenges within the functional area
• Engage and influence stakeholders, internal partners, and peers associated with the Lending Operations functional area
• Support documentation needs across multiple products and work closely with Front Office, Legal, Credit, Operations, and other business partners
• Determine appropriate team actions and priorities to execute documentation-related processes and meet business deliverables
• Oversee adherence to compliance standards, supervisory requirements, and internal policies and procedures
• Collaborate with peers and partners on complex documentation matters to support timely execution and mitigate transaction, legal, operational, and credit risk
• Partner with management in the development and administration of policies and procedures that govern documentation and operational processes
• Interact with internal and external stakeholders to support documentation processes and client service needs
• Manage allocation of people and financial resources for the Lending Operations Capital Markets Document Negotiation team to support business priorities and deliverables
• Develop and guide a culture of talent development to meet business objectives and strategy

Requirements

• 5+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Leadership experience
• Strong understanding of lending products and loan lifecycles, including industry best practices, credit agreements, loan funding mechanics, deal structures, and funds flows; prior deal team experience required.
• Experience managing and overseeing complex transactions and clients, including working directly with clients to collect and review loan and due diligence documentation ahead of closing large transactions.
• Process and execution-oriented, with the ability to lead end-to-end transaction management while building strong client and internal relationships.
• Proven track record of prioritizing work and proactively identifying and resolving issues under tight deadlines, including providing real-time status updates in a fast-paced, evolving environment.
• Ability to collaborate effectively with team members and senior management across and within lines of business, with strong attention to detail, analytical capability, and communication skills.
• Demonstrated leadership skills, including the ability to influence change, drive process improvements, and provide strategic direction while maintaining focus on execution.
• Strong project management skills with the ability to manage multiple transactions, stakeholders, and competing priorities while maintaining a broader view of team objectives.
• Loan document negotiation experience required; legal background preferred.
• Ability to train, mentor, and develop junior team members on various aspects of the Transaction Manager function and best practices.
• Excellent verbal, written, and interpersonal communication skills.
• Strong analytical skills with high attention to detail and accuracy.
• Ability to manage fluctuating deal flow volumes and work effectively under pressure in a dynamic and complex environment, including flexibility to support extended hours as needed.
• Ability to work across all organizational levels, demonstrating flexibility, collaboration, and adaptability.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement