Provides operational leadership across multiple ambulatory clinic sites.
Supports resident-based care delivery through strong provider engagement and partnership.
Drives high-quality, patient-centered care, efficient workflows, and alignment with organizational, academic, and performance goals.
Achieves department and organizational goals ensuring optimal outcomes for designated patient populations within approved operating budget.
Responsible for hiring, firing, counseling, and evaluation of department staff.
Initiates and maintains effective communication to promote positive department relations.
Addresses urgent/emergent issues, requiring afterhours work on occasion.
Requirements
Minimum of four years clinical and/or business operations experience required.
Minimum of two years of experience to include the following: oversee the work of a group of people, hire, fire, assign work, orient, train, evaluate, discipline, coach/mentor and/or negotiate and interpret conflicts and influence outcomes on matters of significance OR four years of experience to include the majority of the following: serve as a technical expert for a group of employees, regularly model/mentor and train employees on technical skills, make decisions regarding daily priorities for a work group, provide guidance to and/or assist staff on non-routine or escalated issues and provide input on performance appraisals and/or disciplinary actions required.
Bachelor's degree in a related field required. Candidates who will complete a bachelor's degree within 12 months of hire or transfer date are eligible to apply.
Flexibility and dedication to team environment required.
Ability to lead and develop teams required.
Demonstrated effective written and verbal communication skills required.
Ability to anticipate and respond effectively to changes in direction and priorities required.
Well-ordered approach to problem solving required.
Excellent physician relationship skills required.
Ability to deliver customer focused service required.
Proficient with telecommunication equipment, information systems, general patient care supplies, transport equipment, office equipment and supplies, and audio-visual equipment required.