Key skills
CloudDNSAIChange ManagementCustomer Success
About this role
Role Overview
- Define and lead strategic, complex adoption frameworks
- Deliver and evolve advanced enablement programs for global customers
- Serve as a strategic advisor to senior customer leaders
- Orchestrate cross-functional execution of technical adoption plans
- Apply deep understanding of business landscapes and implement AI-driven solutions
- Facilitate executive-level engagements and regular reviews for business results
- Advise internal teams on best practices and frameworks
- Oversee complex lab environments for strategic demonstrations
- Lead global customer success initiatives and standardize processes
- Mentor senior and emerging talent on transformation and change management
Requirements
- Bachelor's degree in a relevant field with 12+ years of related experience
- Master's degree with 8+ years of related experience, or equivalent relevant work experience
- Expert-level certification expected (e.g., CCIE)
- Deep technical expertise in VPN technologies, Secure Cloud environments, Identity and Access Management, security frameworks, DNS and DNS Security
Tech Stack
- Cloud
- DNS
Benefits
- Collaborative team environment
- Opportunities for professional growth
- Mentorship programs