Bilingual Scheduling Specialist

Role Overview

• Scheduling and pre-registering patients for the appropriate procedures based on physician's orders
• Selecting accurate medical records for patient safety
• Providing proper patient instructions, pre-registering patients, obtaining and validating demographic and insurance information while providing excellent customer service
• Point of Service collections and financial counseling functions as appropriate
• Other job related duties as required by their supervisor, subject to reasonable accommodation

Requirements

• High School Diploma, GED, or Equivalent Experience
• Certified Revenue Cycle Representative (CRCR) required within 9 months of hire
• 1-3 years' work experience
• 2 years’ experience in a healthcare related position
• Experience working with insurance companies and/or pre-authorizations required
• Patient Access experience with managed care/insurance
• Formal typist with a minimum of 35 WPM
• Intermediate proficiency in MS applications (Word, Excel & PowerPoint)
• Experience with multiple computer systems and use of dual screens
• Customer Service experience highly preferred.
• Must be inquisitive and demonstrate openness to innovation including AI

Benefits

• healthcare
• time off
• retirement plans
• well-being programs
• professional development
• quarterly and annual incentive programs