Pre-Sales Engineer – West Coast

Role Overview

• Partner with Account Executives, Key Account Managers, and the CRO to drive revenue growth and support strategic deals.
• Understand customer challenges and translate them into tailored demos, workflows, and technical presentations.
• Design and deliver compelling live demonstrations that showcase the real-world impact of Synera.
• Act as a trusted technical advisor to engineering teams and decision makers.
• Collaborate with Customer Success to ensure smooth handoffs and successful customer adoption.
• Inspire engineers and engineering leaders by showing how automation can transform their workflows.
• Continuously learn from customers and share insights with Product, Sales, and Customer Success.

Requirements

• Several years of experience in a customer-facing technical role such as Sales Engineer, Solutions Consultant, or Pre-Sales Engineer in B2B SaaS.
• Comfortable working with technically complex products.
• Experience with CAD / CAE systems and can build or manipulate models.
• Understanding of mechanical parts and manufacturing processes such as 3D printing, casting, molding, milling, or deep drawing.
• Enjoy evangelizing technology and getting customers excited about new possibilities.
• Excellent communicator and storyteller who can simplify complex technical concepts.
• Curious and process-oriented, always looking for ways to improve how things work.
• Enjoy meeting customers and colleagues in person, comfortable traveling regularly (around 40%).

Benefits

• Flexible working: you decide when & where to work on the West Coast (as long as you have a residency in the US).
• Flexible public holidays: swap days off according to your values and beliefs!
• Home office setup support + or access to our co-working space in Boston (if you are around)
• Personal development budget of $2,500.
• We don't count your vacation days as we trust all our team members to decide what's best for them and the company.
• Access to the mental health platform nilo to support your well-being.
• We support you with health insurance, and a 401(k) savings plan.
• Regular team events, virtual coffee breaks, and spontaneous afterworks.
• We also get together as a whole company for 2-3 day off-sites in Germany twice a year!