In this amazing role you will cover the support and delivery of high-end HPC solutions for our customers.
You’ll be part of a team of HPC experts and will be working under minimal supervision.
Apply your technical background and knowledge of industry trends to Support and Deliver for the account HPC services, including both hardware and software, for massively parallel (MPP) supercomputer systems, clusters and storage systems on a 24 X 7 Basis.
Support the pre-sales team in scoping & sizing the HPC services when required.
You will be dedicated to a key account managing Day to Day HPC Support and Maintenance activity as the dedicated account site in UAE-Abu Dhabi.
Analyze, qualify, troubleshoot, resolve the incidents with the right level of autonomy & expertise and coordinate with L2 and L3.
Support issues requiring specialized intervention.
Collaborate with team members, other internal organizations, customers, and third parties (e.g. DDN, Red Hat, Cool IT, Nvidia,…)
Manage the customer relationship, including verbal & written communication.

Must be an with at least three (4) years of service.
Must hold a Bachelor degree in Computer Science or Engineering.
Knowledge in High Performance Computing technologies and/or enterprise level storage systems, and/or High Performance Computing Application,
Experience in Linux/Unix Operating systems.
Experience with HPC Hardware Support or related industries is advantageous.
Experienced in running the day to day operation, hardware break fix and administration of HPC systems at the client site.
Advanced skills in customer service and customer facing communication.
Willing to relocate to the United Arab Emirates.

Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development We also invest in your career because the better you are, the better we all are.
Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness.

HPC and Storage Technology Consultant

Key skills