Analyze business problems and assist with the design details of automated systems
Assist with developing requirements specifications according to standard templates
Document functional specifications for system solutions and enhancements to existing business systems
Perform implementation and configuration activities including prototyping, analysis, system configuration, operational implementation and process documentation
Serve as the conduit between business and IT team with UAT and end-users as needed to develop and execute appropriate test plan to verify configuration changes work as intended
Requirements
Bachelor’s degree
Previous experience providing direct user support or client interactions
Advanced skills in Microsoft Excel
At least 1 year of data, business and/or systems analyst experience
Experience with structured querying language (SQL)