As a Director of Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges.
You will lead Card Technology Analytics, a premier analytical organization tasked with measuring, optimizing, and unleashing the execution power of ~900 teams across Card Tech+.
The core mission is to chart the path to automate everything but the creative problem solving in developing software.
This work drives the engineering landscape of operational transparency, unlocking developer productivity and elevating service quality.
You will orchestrate the team's strategy, transforming raw developer infrastructure telemetry into actionable intelligence.
Deliverables include business cases for new tools, monitoring emerging patterns, senior executive insights, and strategic reporting.
General responsibilities include serving as a trusted advisor to Card Tech leaders, owning the governance, production, and synthesis of executive data insights, and overseeing the evaluation of delivery health indicators.

Bachelor’s Degree
At least 4 years of experience performing quantitative analysis
At least 4 years of experience performing qualitative analysis
At least 2 years of experience performing people management
At least 2 years of experience performing project management
Preferred Qualifications: Master’s Degree, 4+ years of experience leading technology performance analytics, specifically managing infrastructure data teams, 2+ years of Developer Operations or Business Operations in a technical environment, 2+ years managing an enterprise tool, process, or program

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Business Director, Card Technology Analytics

Key skills