Applications Engineer

Role Overview

• Serve as the IT owner and subject matter expert for the full Intapp suite, including Open, Conflicts, Walls, Terms, Integration Builder, and Workspaces
• Administer day-to-day platform operations: configuration, user and role management, data integrity, system health monitoring, and performance capacity planning
• Manage and execute platform upgrades, patches, and release cycles in alignment with Intapp's release schedule and firm change management processes
• Maintain accurate and current architecture diagrams, runbooks, support documentation, and configuration baselines
• Oversee integration health between Intapp and adjacent systems including Elite 3E, document management, HR, and Active Directory
• Design, build, and maintain workflows, forms, datasets, and rules within Intapp Open, Conflicts, and Walls using native configuration tools
• Develop and maintain integration pipelines using Intapp Integration Builder; manage API, web service, FTP, and database integration endpoints
• Configure and manage Intapp Workspaces to support matter-centric collaboration and lifecycle management across practice groups
• Build and maintain SQL-based queries and reports to support operational reporting for the Conflicts and Intake teams
• Lead the planning and execution of the firm's migration from on-premise Intapp to the Intapp cloud platform, including scoping, dependency mapping, data migration, testing, and cutover
• Evaluate and recommend new Intapp platform capabilities, AI features, and third-party integrations that address firm business needs
• Build and maintain a multi-year Intapp platform roadmap aligned to firm IT and legal operations strategy

Requirements

• 7+ years of information technology experience, with 5+ years in enterprise application administration and engineering
• 3+ years of hands-on administration and configuration experience with Intapp Conflicts, Walls, Terms, and/or Intapp Open in a law firm or professional services environment
• Demonstrated experience with Intapp Integration Builder or comparable integration/middleware platforms (e.g., MuleSoft, Boomi, Power Automate)
• Experience administering Intapp Workspaces or similar matter/workspace management solutions is strongly preferred
• 3+ years supporting cloud or SaaS enterprise platforms, including migrations from on-premise to cloud

Tech Stack

• Cloud
• SQL

Benefits

• A full range of medical, financial and/or other benefits dependent on the position