About this role
Role Overview
- Provide support to internal partners on regulatory compliance requirements and issues related to consumer credit services
- Perform gap assessments of BU/functional area procedural documents against Global Policies to ensure adherence and, if applicable, work with the business line on action plans designed to address control breakdowns and track timely remediation of regulatory issues and process improvements
- Work with a variety of teams to ensure compliance with laws, regulations, and policies including Legal, Information Security, and Governmental Affairs
- Working knowledge of applicable privacy and consumer laws and regulations
- Maintain understanding of business line operating processes, strategies, products, and services
- Participates in exams as the SME by working with the appropriate BU in collecting and analyzing exam data, documents, and other information as may be requested in order to provide requested documentation
- Work with the Regulatory Exam Manager in the delivery of ad hoc regulatory requests within specified service level agreements (SLAs)
- Participate where needed in the preparation and presentation of materials for regulatory meetings (kick-off deck, quarterly update, etc.)
- Work in a team environment, address conflict professionally, and build productive relationships with customers, partners, and team members to achieve targeted results
- Exercise persuasion and influence to engage, motivate, and inspire others
Requirements
- Bachelor's degree or equivalent experience and three years' experience in a regulatory risk and compliance/audit processes
- Knowledge of federal and state privacy laws and regulations, including FCRA, FACTA, and GLBA preferably from a consumer reporting agency (CRA) perspective
- Understand complex business issues, develop practical, resolving strategies
- Comfortable working both independently and in team settings
- Strong research, problem-solving, analytical, and decision-making skills to effectively solve complex issues, while at the same time paying attention to detail, and the ability to ask the right questions and make connections
Benefits
- Great compensation package and bonus plan
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remote, hybrid or in-office
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays