Associate Director, Strategic Planning – Operations

Role Overview

• As a member of the Global Quality Strategy organization team, this individual will manage projects and initiatives in Global Quality portfolio in support of the end-to-end GxP operating model.
• Partner with cross functional senior management to ensure successful execution, tracking and value realization of critical initiatives and projects aligned with Global Quality GxP operating model.
• Stand up, own and facilitate governance and processes intended to advance Global Quality strategy and objectives.
• Perform analysis to identify improvement opportunities and make recommendations to management.
• Apply emerging technologies, such as AI, to the lifecycle management of global Quality projects and strategic initiatives.
• Analyze critical path items and constraints to schedules, recommending solutions to remove any roadblocks using a proactive approach.
• Identify core KPIs aligned with pivotal initiatives and projects.
• Provide leadership to key initiatives and strategic projects, including driving program management, content creation, and presentation.
• Continuously track and communicate progress and adherence to strategic initiatives and projects.

Requirements

• Doctorate degree and 3 years of Quality and/or Operational Excellence experience OR Master’s degree and 5 years of Quality and/or Operational Excellence experience OR Bachelor’s degree and 7 years of Quality and/or Operational Excellence experience OR Associate’s degree and 12 years of Quality and/or Operational Excellence experience OR High school diploma / GED and 14 years of Quality and/or Operational Excellence experience
• Direct experience partnering with and influencing leadership and customers
• Direct experience in cross-functional business operations and strategic project management role
• Ability to effectively present ideas and document complex concepts and processes in both written & oral communication
• Understanding of Quality and GxP
• Demonstrated ability to execute and manage complex projects and programs
• Experience with continuous improvement methodologies such as Lean, Six Sigma, Kaizen
• Understanding of emerging technologies, such as AI, and their application to day-to-day activities
• Strong and broad understanding of Global Quality functional interdependencies.
• Highly structured and organized
• Demonstrated ability to build and maintain strong relationships with customers and supporting functions (e.g., Technology, Finance)
• Adapting and thriving in a rapidly changing and fast-moving environment
• Models good Decision-making behaviors and reinforces proper decision making and meeting management according to DAI framework
• Independent, motivated, and proactive team member with experience in a matrixed, highly fluid environment
• Ability to foster collaboration, work effectively on cross-functional teams and consistently deliver on-time while serving as a role model for Amgen values and leadership attribute.

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
• group medical, dental and vision coverage
• life and disability insurance
• flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible.