Associate Curriculum Developer, Regional Training Lead – JAPAC

Role Overview

• Manage regional training coordinators and team trainers, ensuring alignment to Training & Onboarding processes, SOPs, and expectations.
• Oversee onboarding and training for all new hires in your region, ensuring a consistent, high-quality experience and timely progression through required learning paths.
• Support the ongoing maintenance and evolution of training content by updating materials as processes change, tracking content health, and ensuring onboarding reflects current tools, workflows, and best practices.
• Provide real-time training and system support within the region, contributing to a follow-the-sun model for key platforms that Training and Onboarding use.
• Partner with Curriculum Developers to support the creation, maintenance, and continuous improvement of training content, including contributing regional insights, assisting with content development, and ensuring materials remain accurate, relevant, and aligned to operational needs.
• Monitor training data and metrics to identify knowledge gaps, regional trends, or performance challenges — and propose solutions or targeted interventions.
• Support intake and prioritization of regional training needs, ensuring alignment with the broader training strategy and organizational roadmap.
• Maintain close communication with regional leaders, onboarding leads, and cross-functional partners to ensure visibility into progress, challenges, and upcoming initiatives.
• Ensure consistent adoption of T&O-owned onboarding standards and content within your region, while tailoring the delivery and operational execution to accommodate regional workflows and schedules.
• Maintain documentation, JIRA tickets, and training records to support operational transparency and continuous improvement.
• Deliver hands-on training or support facilitation on an as-needed basis.

Requirements

• Experience in training, enablement, onboarding, or related operational roles.
• Demonstrated ability to manage people and drive accountability across distributed teams.
• Strong organizational skills with the ability to track training progression, monitor metrics, and identify areas of improvement.
• Experience analyzing data to uncover deficiencies, trends, or readiness gaps — and articulating proposed solutions.
• Excellent communication and collaboration skills across time zones and global teams.
• Working knowledge of learning management systems such as Docebo (or equivalent LMS platform).
• Experience working with Jira or similar project/workflow management tools.
• Ability to work independently, prioritize effectively, and deliver results in a fast-moving environment.
• Passion for improving employee onboarding, training experiences, and knowledge development.

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe