Senior Manager, Sales

Role Overview

• Leads talent identification, development, performance, and overall management efforts for a sales team
• Manages performance of personnel by monitoring key performance indicators that ensure sales objectives are met
• Promotes customer success by ensuring that an excellent customer experience is provided and personnel are proactively identifying customer inefficiencies to increase stakeholder satisfaction and operational efficiency
• Assists direct reports in coordinating with internal teams and the customer to implement the customer's solution and maximize sales volume potential for products and services
• Provides day to day support for employee(s) and customers often by working with leadership to handle internal and external issues that have escalated beyond the scope of the incumbent’s direct report(s)
• Collaborates and influences internal groups to optimize business processes
• receivables, payables, sales, pricing, and operations
• Fosters inclusive team environment and promote inclusivity with customer interactions
• Trains sales personnel on customer presentations/QBRs

Requirements

• High school/GED
• 3-4 years of Customer Experience/Account Management or Transportation/Logistics experience
• 2-3 years Sales experience
• Demonstration of experience working through change management
• Experience excelling in high volume, fast-paced work environment
• Experience working in transportation
• Ability to work in a competitive environment
• Demonstrated sales focus
• Holding people accountable/difficult conversations
• Demonstrated financial acumen
• Ability to motivate and lead a successful team
• Ability to create a customer-centric environment
• Ability to influence and motivate beyond the organizational level

Benefits

• medical benefit
• dental benefit
• vision benefit
• 401(k) retirement plan
• life insurance
• short-term and long-term disability coverage
• paid time off commensurate with tenure (includes vacation and sick time)
• six weeks of paid maternity leave along with two weeks of paid parental leave
• six paid holidays annually