Leads talent identification, development, performance, and overall management efforts for a sales team
Manages performance of personnel by monitoring key performance indicators that ensure sales objectives are met
Promotes customer success by ensuring that an excellent customer experience is provided and personnel are proactively identifying customer inefficiencies to increase stakeholder satisfaction and operational efficiency
Assists direct reports in coordinating with internal teams and the customer to implement the customer's solution and maximize sales volume potential for products and services
Provides day to day support for employee(s) and customers often by working with leadership to handle internal and external issues that have escalated beyond the scope of the incumbent’s direct report(s)
Collaborates and influences internal groups to optimize business processes
receivables, payables, sales, pricing, and operations
Fosters inclusive team environment and promote inclusivity with customer interactions
Trains sales personnel on customer presentations/QBRs
Requirements
High school/GED
3-4 years of Customer Experience/Account Management or Transportation/Logistics experience
2-3 years Sales experience
Demonstration of experience working through change management
Experience excelling in high volume, fast-paced work environment
Experience working in transportation
Ability to work in a competitive environment
Demonstrated sales focus
Holding people accountable/difficult conversations
Demonstrated financial acumen
Ability to motivate and lead a successful team
Ability to create a customer-centric environment
Ability to influence and motivate beyond the organizational level
Benefits
medical benefit
dental benefit
vision benefit
401(k) retirement plan
life insurance
short-term and long-term disability coverage
paid time off commensurate with tenure (includes vacation and sick time)
six weeks of paid maternity leave along with two weeks of paid parental leave