Engineer and support StoreFront and NetScaler routing/HDX architecture (STA communication, session brokering, internal/external/MFA paths); troubleshoot launch and connectivity failures end-to-end
Design, operate, and optimize the Citrix estate: Delivery Controllers, StoreFront, NetScaler ADC/SDX, FAS (with MFA), ADM, ShareFile, and License Management
Build and troubleshoot NetScaler nFactor authentication flows (policies, actions, login schemas) integrating LDAP, RADIUS, SAML, and MFA providers
Own SSL/TLS certificate lifecycle across Citrix and VMware platforms, including renewals, chain/trust issues, and format conversions
Implement and support Citrix FAS with MFA (FAS rules, certificate templates, ADCS integration, and GPO configuration)
Engineer VMware vSphere/ESXi and Citrix Hypervisor/XenServer infrastructure (vCenter operations, DRS/HA, cluster optimization, VM lifecycle, and Machine Catalog provisioning)
Develop and maintain automation using PowerShell, Python, Bash, and Apache Airflow for provisioning, user assignment, monitoring, and operational workflows
Plan and execute Citrix migrations and upgrades with backup/snapshot strategy, rollback planning, and post-change validation
Provide Tier 3/4 escalation support and participate in a 24/7 on-call rotation supporting users across NA/EMEA/APAC
Support DR procedures, including backup/restore of Delivery Controllers, StoreFront, NetScaler configurations, FAS servers, and SQL databases
Maintain clear documentation for architectures, runbooks, troubleshooting, and automation
Requirements
7+ years of hands-on Citrix CVAD (XenApp/XenDesktop) experience in a global enterprise environment
Expertise across StoreFront, Delivery Controllers, NetScaler ADC/SDX, FAS, Citrix Studio, ADM, ShareFile, and Citrix licensing
Deep experience with nFactor authentication, SSO/MFA integrations, and SSL/TLS troubleshooting and certificate management (PKI/ADCS)