Key skills
Project Management
About this role
Role Overview
- Update project information in various databases via dashboards and other notifications.
- Keep excellent records to accurately organize work tasks.
- Assist customers by answering phones and online chats.
- Ensure the accuracy of work by reviewing and correcting prior to submission.
- Process program-related applications.
- Send notifications related to application processing.
- Other duties, as assigned.
Requirements
- High school diploma.
- Higher education or vocational training specializing in lighting, energy conservation, or the utility marketing field is a plus.
- Demonstrable intermediate proficiency in all Microsoft Office applications.
- Advanced proficiency in using databases for reports and accurate data entry.
- Advanced proficiency with various project management tools and software.
- Previous experience working in a virtual environment is helpful but not required.
- Previous customer service experience is a plus.
- Bilingual language skills are a plus.
Benefits
- Generous paid time off (PTO) so you can recharge and enjoy life, plus $500 provided annually when you take a week-long vacation.
- 401(k) company contributions to help build your nest egg.
- Discretionary bonus based on performance, because your work deserves to be rewarded.
- Professional development funds to learn new skills and grow.
- 100% virtual company.
- Paid volunteer day to make an impact in our community.