Senior Manager, Talent Development

Role Overview

• Develop and lead New Era s end-to-end Training & Development program from onboarding through ongoing development ensuring offerings are aligned with employee needs and the company s brand values
• Execute the design, development, evolution and delivery of all training & development programs
• Establish and track evaluation metrics to measure program effectiveness and ROI, using insights to continuously refine and improve development initiatives
• Prepare reports; highlighting engagement trends, process improvement opportunities, and recommending training needs, among other valuable insights
• Develop, maintain & host regular training including but not limited to management 101, anti-harassment, onboarding, interviewing effectiveness, competency alignment
• Manage resources and budgets to ensure effective delivery of curriculum, programs and processes
• Manage the entire annual performance review process end-to-end in PerformYard
• Ensure alignment with business strategy, competencies, culture and behaviors
• Establish and track evaluation metrics to measure program effectiveness and ROI, using insights to continuously refine and improve development initiatives
• Conduct training associated with review process focusing on effective goal setting and continuous feedback
• Drive compliance toward 100% completion aligning with a pay-for-performance model
• Partner with leadership to identify employee development needs, including growth and promotion plans, as well as performance improvement and corrective action plans
• Develop, create and maintain New Era s talent brand on external websites such as LinkedIn, Indeed, etc. and internal company intranet
• Maintain and continuously evolve the robust New Hire-Day 1 onboarding program
• Conduct bi-weekly department orientation sessions
• Conduct regular meetings with new hires to evaluate their orientation and training experiences, address questions, and resolve concerns, identifying opportunities for process enhancements
• Act as a supportive point of contact for newly hired employees, ensuring they feel welcomed, valued, and supported throughout their journey at New Era.

Requirements

• Bachelor s Degree in Human Resources Management or relevant degree preferred
• Seven (7) to ten (10) years of experience in Human Resources, with at least 5 years dedicated to designing training & development programs focusing on employee development, onboarding and retention programs
• Strong understanding of adult learning principles/previous instructional design experience
• Experience working in a learning and development organization is beneficial
• Exceptional communication skills
• Strong command of Microsoft Office skills and ability to produce high-quality deliverables: In Excel, aggregate and analyze operational data to identify insights and trends In PowerPoint, tell a logically structured, succinct, and compelling story tailored to your audience; identify clear and actionable asks In Word, create clear, concise, professional communications and resources In Teams, effectively collaborate with team members and stakeholders to maximize efficiency and version control

Benefits

• Paid parking
• Exclusive discounts on apparel and headwear
• Professional development opportunities
• Competitive compensation
• Generous PTO policy
• World-class benefits designed to promote health, financial stability, and personal growth