Key skills
Communication
About this role
Role Overview
- Manage and grow existing key account relationships and offer solutions based on shipping patterns and needs
- Confidently problem solve any issues, such as a missed pick up, late delivery, damaged freight or incorrect billing
- Proactively communicate any issues to the client
- Coordinate all daily shipments through phone and email
- Ensure accuracy and timeliness of billing while proactively notifying client of any changes
- Partner with other departments across Giltner to track shipments, resolve any discrepancies and file claims completely and correctly in a timely manner
Requirements
- One to three years of industry experience
- Strong communication skills, both written and verbal
- Calm under pressure
- Superior business acumen
- Knowledgeable on relevant modes of transportation
- Team player mentality
- Strong organizational skills with attention to detail
- Ability to manage large amounts of information
Benefits
- Medical, Dental, and Vision Insurance
- 401K
- Paid time off
- Opportunity for Professional & Personal Growth