Director of Engineering

Role Overview

• Own the technical delivery of the go-to-market products serving Clients, Consumers and Partners, including externally facing APIs, SDKs, partner integrations, and our digital experiences, while balancing delivery pace against long-term engineering quality.
• Set and evolve the technical direction for your team, working with the Platform Manager to keep service boundaries clear, reduce coupling, and stop a distributed monolith forming between product and platform.
• Lead and line-manage your Principal and Lead Engineers, and oversee the engineering squads in your area.
• Embed AI and automation into the SDLC where it removes real friction and improves measurable throughput, not as theatre or another layer of tooling.
• Treat APIs, events and data contracts as products, with proper standards, versioning and lifecycle management.
• Protect business-critical delivery commitments through frequent, reliable, low-risk deployments.
• Raise the quality bar across architecture, code review, automated testing (unit, integration, contract, E2E and performance), BDD and resilience, partnering with the Head of QA so quality is built in from discovery rather than inspected at the end.
• Make resilience, failure modes and recovery paths part of design from the start, and own the observability, on-call and incident response for the customer-facing services your teams run.
• Give senior leadership, product and commercial stakeholders honest, transparent visibility of delivery confidence, technical risk and trade-offs, especially where client commitments are at stake.
• Work with Product and Delivery early, before requirements are thrown over the wall, so squads have the context to make good decisions and move quickly without becoming chaotic.
• Strengthen workforce strategy in your area, including reducing long-term contractor dependency and building sustainable engineering capacity.

Requirements

• Has led engineering teams as a Head of Engineering (or equivalent senior leadership role) before, accountable for delivery across multiple squads.
• Proven track record delivering business-critical, client-facing software at scale while protecting delivery commitments.
• Excellent people leadership skills, with a belief that the strongest teams are ones that love coming to work every day.
• Credible technical depth in modern cloud-native architecture on AWS, with hands-on understanding of TypeScript, Node.js, React, Kubernetes, serverless, eventing and modern data stores.
• Comfortable engaging with clients and other external stakeholders at a leadership level for both ongoing and new technical initiatives.
• Track record embedding quality, observability and operational readiness into delivery, and owning incident response for production services.
• Comfortable operating across both executive and technical levels, translating technical reality into clear narratives for senior, product and commercial stakeholders.
• Pragmatic use of AI and automation in the SDLC, with a bias towards measurable impact over hype.

Tech Stack

• AWS
• Cloud
• JavaScript
• Kubernetes
• Node.js
• React
• SDLC
• TypeScript

Benefits

• Competitive salary
• Flexible working hours
• Professional development opportunities
• Healthcare benefits
• Employee assistance programs.