Commission, repair, and service mechanical and electrical equipment associated with new Data Center Cooling projects
Review work orders, blueprints, schematic diagrams and related materials to determine tasks to be performed, tools, equipment, and parts needed for installation or repair
Demonstrate experience in managing challenging jobs with the objective to mitigate the impact on customer’s building/experience while also minimizing the financial burden on the company
Consult with engineering and manufacturing personnel to resolve unusual problems in system operation and maintenance
Provide superior customer service to both internal and external customers while maintaining a professional appearance and demeanor
May advise management regarding customer satisfaction, product performance, and suggestions for product improvements

High school diploma or equivalent
Three to five years’ experience in installation, maintenance, and troubleshooting; HVAC servicing or similar electromechanical experience preferred
Ability to travel ~85% of the time to various job sites for commissioning and warranty work
Superior analytical skills and attention to detail
Ability to read and interpret blueprints, plans, and manuals
Ability to stay on project through root cause analysis
Excellent customer service skills with desire to exceed internal and external customer expectations
Ability to work independently in a timely manner, ensuring job is completed correctly with outside technicians and ability to follow up on parts delivery

Health, Dental, Vision, Life, STD, LTD, FSA, HAS and 401(k) Plan with company contributions
Airconditioned work environment
Benefits start day one
401K match
First year, 4 weeks’ vacation (accrued)

Field Service Technician

About this role