Manage the functionality, performance, integration, security, and enhancement of the NamUs information system
Serve as the operational liaison between users, program staff, software engineers, and government stakeholders
Oversee the functionality, integration, and performance testing of the NamUs database, ensuring it meets programmatic requirements
Maintain a list of system enhancements and modifications for the database, conducts system audits to ensure adherence to policies and procedures, and monitors overall system performance
Track system functionality, assess user-reported issues, and provide recommendations for future enhancements, while serving as a liaison between internal teams, software engineers, and external agencies to align database capabilities with operational goals
Manage the sharing of information within the database, including review of FOIA requests, captures database metrics, and oversees database imports

Master’s Degree in Criminal Justice, Computer Science, or related field
Minimum 5 years' work experience in database management, system administration, or IT project management, preferably within a criminal justice, forensic, or public safety environment
Minimum 4 years’ work experience in functional and performance testing of database systems
Certification in Data Privacy or Information Security is highly desirable
In-depth knowledge of ISO standards and forensic QA protocols
Ability to conduct internal audits and manage corrective actions
Strong analytical and documentation skills
Understanding of regulatory compliance in forensic environments
Ability to train and guide staff on QA best practices
Excellent problem-solving and decision-making skills
Collaboration and communication across multidisciplinary teams

System and Process Project Manager

Key skills