Monitor network administration and maintenance operations
Ensure stable, high-performance connectivity across complex and distributed environments
Lead the resolution of network issues when incidents arise
Develop innovative solutions for complex problems to ensure networks are future-ready
Collaborate with cyber, cloud, and systems teams to integrate Zero Trust principles
Streamline network configurations and strengthen resilience across systems
Help evolve, adapt, and accelerate toward modernization goals that directly support warfighters, joint mission partners, and national-level readiness

8+ years of experience in managing enterprise network and maintenance operations
Experience with Department of War enterprise network operations
Experience performing and managing second-level troubleshooting for system, application, or network issues
Experience using enterprise monitoring and incident management platforms, such as ServiceNow, JIRA, or EMS
Experience escalating and coordinating with Tier 3 teams for complex problem resolution
Ability to analyze logs, correlate events, and validate system-level issues
Ability to work rotating round-the-clock shifts, including nights, weekends, and holidays
TS/SCI clearance
Bachelor’s degree in IT, Cyber, or Engineering
Security+ CE, SSCP, CCNA-Security, or GSEC Certification

Lead Network Operations Specialist

Key skills