Serve as the solution owner and functional architect for D365 SCM across Procure-to-Pay (P2P) and Order-to-Cash (O2C) processes.
Design and support supply chain solutions spanning procurement, inventory, warehouse management, order management, and fulfillment.
Partner with business teams to translate operational requirements into scalable D365 configurations with minimal customization.
Act as the escalation point for complex supply-chain-related production issues and lead root-cause analysis.
Define and govern integrations between D365 and connected systems including Shopify, Manhattan SCALE WMS, EDI partners, 3PLs, and internal data platforms.
Collaborate with integration and development teams on APIs, data entities, batch jobs, and interface monitoring.
Support ongoing improvements related to personalization workflows, vendor fulfillment, and warehouse operations.
Create and maintain solution documentation including functional design documents, process flows, and data mappings.
Participate in release planning, testing coordination, and post-deployment validation.
Requirements
5+ years of hands-on experience with Microsoft Dynamics 365 Finance & Supply Chain Management.
Strong functional expertise in procurement, inventory management, warehouse management, and order fulfillment.
Experience supporting and enhancing a live, production D365 environment.
Strong understanding of D365 SCM data structures, entities, and business processes.
Ability to work cross-functionally with business stakeholders and technical teams.
Strong written and verbal communication skills.
Benefits
Comprehensive benefits package designed to support health, financial well-being, and work-life balance.
Variety of medical, dental, and vision plans.
Life and disability coverage.
Flexible spending and health savings accounts.
Supplemental insurance options.
Access to state-administered retirement programs with employer contributions.
Generous paid time off through various leave programs.
11 paid holidays per year for leave-accruing employees.