Call Center Sales Representative

Role Overview

• Handle customer service and commercial negotiations with customers by phone and WhatsApp, on both outbound and inbound contacts;
• Manage leads and carry out prospecting activities, identifying opportunities for new business;
• Register subscriptions, applying benefits, campaigns and discounts in accordance with company policies;
• Update, control and organize commercial information in internal systems and Excel spreadsheets, ensuring data quality and reliability.

Requirements

• Excellent verbal and written communication skills;
• Persuasive, resilient and target-oriented profile;
• Organized and attentive to detail;
• Basic knowledge of Excel;
• Experience in call center sales;
• Reside in Porto Alegre and/or the Metropolitan Region;
• Experience selling newspapers will be a differential.

Benefits

• On-site cafeteria or meal allowance (depending on work model: remote, hybrid or on-site)
• Health insurance
• Transportation voucher or parking
• Private pension plan
• Profit-sharing program
• Extended maternity and paternity leave
• TotalPass
• Access to Uniglobo, TV Globo’s training platform for affiliates
• GZH digital subscription
• Membership in the Subscriber Club, offering exclusive discounts and benefits across categories such as dining and entertainment
• Possibility to join ARBS (Employee Association of Grupo RBS), which provides various partnerships and discounts