Principal Product Manager

Role Overview

• Own strategy and roadmap for a major product area or cross-product initiative aligned to company and portfolio goals
• Translate company vision into clear product direction, identifying opportunities for differentiation, growth, and customer value
• Drive multi-quarter to multi-year planning, balancing innovation, scalability, and customer needs
• Develop deep expertise in legal operations, enterprise SaaS, and AI-driven workflows
• Stay ahead of market trends and translate them into actionable product opportunities
• Influence product direction through competitive insights, customer research, and data analysis
• Lead end-to-end product lifecycle for complex initiatives—from discovery through delivery and iteration
• Define high-quality product requirements and ensure alignment across engineering, design, and stakeholders
• Establish prioritization frameworks that balance impact, feasibility, and strategic alignment
• Act as the connective tissue across Product, Engineering, Design, Sales, Marketing, and Customer Success
• Drive alignment on product direction, tradeoffs, and delivery timelines across multiple teams
• Partner with GTM teams on positioning, packaging, and successful product launches
• Engage directly with customers, partners, and internal stakeholders to validate problems and solutions
• Define and own success metrics tied to business outcomes
• Use data and insights to continuously refine product direction and prioritize investments
• Collaborate with engineering and architecture teams to shape scalable, extensible platform capabilities
• Contribute to decisions around AI/ML integration, data models, and system design tradeoffs
• Ensure solutions meet enterprise requirements for security, compliance, and performance
• Serve as a subject matter expert and internal thought leader in product and domain areas
• Influence executive stakeholders through clear communication of strategy, tradeoffs, and outcomes
• Elevate product management practices, mentoring other PMs and driving best practices across teams

Requirements

• 8–10+ years of product management experience in B2B SaaS or enterprise technology
• Prior experience with case management or practice management software, legal operations concepts and use cases, legal technology
• Proven track record of owning and delivering complex, high-impact products or platforms
• Strong strategic thinking with the ability to connect product decisions to business outcomes
• Demonstrated ability to influence cross-functional teams and drive alignment without direct authority
• Deep experience in product discovery, roadmap planning, and agile execution
• Strong analytical skills with experience using data to drive prioritization and measure success
• Excellent communication skills, with the ability to engage technical and non-technical audiences
• Experience in legal tech, legal operations, or adjacent enterprise workflow domains (Preferred)
• Experience with AI/ML-powered products, automation, or data-driven platforms (Preferred)
• Familiarity with enterprise SaaS metrics, pricing/packaging, and customer lifecycle management (Preferred)
• Experience working across multiple product lines or platform ecosystems (Preferred)

Benefits

• Three medical plan options, plus dental and vision
• 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions
• Flexible paid time off, 7 sick days, and 9 paid company holidays annually.
• Exceptional paid leave for birth parents, non-birth parents, and caregivers
• 100% employer-paid life and disability insurance
• Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance
• Healthcare FSA, HSA, and dependent care FSA
• One paid volunteer day each year to give back to the community