Installing, programming, and maintaining complex communication equipment to get customers up and running.
Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
Designing and upgrading customer systems to the latest technologies and solutions.
Assisting and collaborating well with the team, Service Manager, and customer.
Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment.
Completing assigned tickets properly and on time.
Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
Serving in an on-call rotation and providing 27/7 technical support.

At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment.
Team-focused with a passion to meet customer needs.
Strong communications skills for end users and third parties.
Resourceful technicians sometimes need assistance/guidance from others.
Understanding of / willingness to learn two-way radio theory.
Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.
Proficiency with Microsoft Office.
A valid driver’s license.
Ability to pass a 7-year background check, motor vehicle check, and drug screen.
A two-year degree in Electronics, IT, or applicable subject, preferred.
P25 and/or MotoTRBO experience, preferred.
CET certification, preferred.

Communication Systems Technician I

Key skills