You’ll be predominately working with teams from across the business to review and approve financial promotions, ensuring they are compliant with relevant regulatory and legislative requirements.
Building strong stakeholder relationships, sharing knowledge and experience to help approve promotions quickly and first time, communicating clearly to proactively manage potential issues
Establishing clear approval periods for financial promotions reflecting business risk
Liaising with second line functions; consulting on relevant requirements such as Consumer Rights Act 2015 and Equality Act 2010
Raising breaches to any regulations/legislation, ensuring the relevant teams are notified, event logs updated, and remedial action is agreed
Keeping knowledge up to date with relevant regulations, ensuring key stakeholders also understand through regular refresher training
Utilising the latest AI tools to ensure we are efficient and effective in our work
Getting hands-on with key project work, contributing to change initiatives, driving continuous improvement and optimisation of financial promotions processes

Understanding of financial promotions, associated compliance requirements and application to financial products
Understanding of FCA conduct of business requirements
Ability to interpret and communicate regulatory requirements in relation to Society Commercial Objectives
Strong communication, presentation and reporting skills
Clear attention to detail
Ability to maintain effective relationships with key internal and external stakeholders
Strong commercial mindset and acumen
Able to make pragmatic decisions and give quality advice
Understanding of use of AI tools in optimising processes
Experience in a role that has a compliance lens
Experience in customer communications/marketing space

Annual discretionary bonus scheme
25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
Holiday trading scheme allowing the ability to buy and sell additional annual leave days
Matching employer pension contribution (up to 10% per annum)
Colleague mortgage (conditions apply)
Salary sacrifice scheme for hybrid & electric car
A commitment to training and development
Private medical insurance for all our colleagues
3 paid volunteering days per annum
Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

Marketing Compliance Lead

Key skills