Inside Sales Coordinator
Cherry Valley, Illinois, United States of America
Full Time
2 hours ago
$20 - $25 USD
No Visa Sponsorship
Key skills
ERPSales
About this role
Role Overview
- Serve as the primary customer contact for quotes, orders, and service inquiries
- Enter and manage orders using our ERP/MRP systems, including generating acknowledgments, packing slips, shipping documents, and invoices
- Review and ensure compliance with customer order terms and conditions
- Collaborate cross-functionally with sales, purchasing, production planning, and other teams to ensure timely order fulfillment
- Resolve customer issues quickly and professionally
- Maintain clear and accurate records of all order-related documentation
- Support and back up other team members and assist sales as needed
Requirements
- Must be a U.S. citizen
- High School Diploma or GED required; Associate’s degree preferred
- 2+ years of experience in customer service or sales support
- Knowledge of government contracts is a plus
- Proficiency in ERP/MRP systems and Microsoft Office applications
- Experience in a make-to-order manufacturing environment strongly preferred
Tech Stack
- ERP
Benefits
- Bonus system
- Paid vacation
- 401(k) match (6%)
- 12 paid holidays
- Industry leading medical, dental, and vision Insurance
- Employee Assistance Program, including mental health benefits
- Life & AD&D / Long Term Disability /Optional Life/Short Term & Long Term Disability
- Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending
- Referral Bonus program