Senior Product Manager – Cell Culture Services, Asia Markets

Role Overview

• Own the full product lifecycle from market analysis and VOC through product definition, launch, and continuous optimization for Cell Culture Workflow Services and early AI/analytics capabilities.
• Define product vision, strategy, and multi-quarter roadmap; establish clear success metrics aligned to business objectives.
• Lead customer-facing VOC initiatives, develop relationships with key opinion leaders and pilot partners, and translate insights into actionable product requirements.
• Conduct market and competitive analysis; build financial models and forecasts to inform investment and commercial decisions.
• Lead pilots, proofs-of-concept, and early deployments of AI/ML-driven solutions; define KPIs, evaluate outcomes, and scale successful offerings.
• Partner cross-functionally with R&D, data science, regulatory, commercial, marketing, and services teams to deliver compliant, scalable solutions.
• Drive go-to-market execution, including product positioning, sales enablement, marketing collateral, and launch planning.
• Track and report on product KPIs (adoption, pilot conversion, revenue impact, customer satisfaction, forecast accuracy) and proactively manage risks.
• Coordinate releases and pilot activities across global sites, including Grand Island, Hunt Valley, and regional BDCs. Success measures Delivery against roadmap milestones and speed from insight → pilot → scale. Product adoption, revenue contribution, and forecast accuracy. Customer advocacy and satisfaction (NPS and qualitative VOC). Effectiveness of go-to-market execution and sales enablement impact.

Requirements

• Advanced degree with five years of experience, or Bachelor’s degree with eight years of experience in product management, marketing, or related commercial roles in the life sciences industry.
• Preferred industry experience in Life Sciences, Biotech, or Biopharma
• Preferred field of study: Life Science, Chemistry or Business.
• Demonstrated success managing complex product portfolios and scaling pilots into commercial offerings.
• Proven experience with product lifecycle management and stage-gate processes.
• Strong analytical and financial modeling skills for forecasting and business planning.
• Excellent written and verbal communication skills, including development of sales and marketing materials.
• Deep understanding of customer workflows and ability to translate insights into product requirements.
• Experience planning and executing product launches and marketing campaigns.
• Customer-centric mindset with a consultative approach to solution development.
• Willingness to travel up to 30% (2-3 times a year when needed) for customer engagement and site visits.
• Ability to speak Mandarin to support engagement with China-based customers and partners (Nice to Have)

Benefits

• Medical, dental, and vision plans with health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• Minimum of 120 hours PTO, 10 paid holidays, and paid parental leave
• Life insurance and short-/long-term disability coverage
• Competitive 401(k) retirement savings plan
• Employee Stock Purchase Plan (ESPP)