Deliver high-quality service and technical support to customers
Coach colleagues and customer personnel to reduce downtime on customer machine availability
Conduct work in compliance with safety regulations and company policies
Install, repair, inspect and commission Mobile and Stationary Crushing & Screening products and equipment
Share knowledge and skills to enhance team skills
Report back on service activities and outcomes
Advise on maintenance and repair activities, equipment improvements, and required parts/services
Collaborate with stakeholders to support key activities like labour planning, parts forecasting, and inventory optimisation
Communicate effectively with customers to understand needs and recommend solutions
Diagnose and resolve equipment issues quickly and efficiently
Use CRM systems to report back on customer site visits and update information
Plan own work schedule and manage deviations or delays
Maintain tools and equipment

Grade 12 (Matric) or equivalent qualification
Trade Certificate
Millwright
Minimum 3 years of hands-on experience with Crushing & Screening equipment
At least 3 years’ experience in: Fault finding, electrohydraulic systems, auto electrical, hydraulics, PLCs, and remote-control systems
Working in underground mining environments
Physically and medically fit to work in a mining environment
Computer literacy
Own set of tools
English proficiency
Valid driver’s license

Field Service Technician

Key skills