Drive execution across Token Factory’s highest-priority initiatives, including product launches, GTM programs, strategic partnerships, and organizational priorities
Partner with Product, Engineering, Sales, Marketing, Developer Relations, and leadership teams to align priorities and keep cross-functional programs moving with speed
Turn ambiguous goals into structured execution plans with milestones, owners, dependencies, and clear decision points
Build lightweight operating mechanisms that help the organization scale, including dashboards, QBRs, executive reviews, planning processes, and decision frameworks
Translate technical, business, and organizational complexity into concise recommendations and executive-ready communication
Identify risks, remove blockers, and create alignment across teams to accelerate execution
Drive the operational details that make high-impact initiatives successful — from running reviews and documenting decisions to ensuring teams follow through and deliver

Have 5–10+ years of experience in strategy, program management, operations, consulting, chief of staff, product operations, or related roles
Can take loosely defined problems and independently create structure, priorities, and execution plans
Have experience driving complex cross-functional initiatives across multiple teams and stakeholders
Are highly organized and comfortable managing several workstreams simultaneously
Write clearly and can distill complex technical or organizational topics into concise, decision-ready documents
Are execution-oriented and willing to operate at every level, from strategic planning to tactical follow-through
Thrive in fast-moving environments with ambiguity and changing priorities
Have experience working with technical products, AI infrastructure, cloud platforms, or enterprise software

Head of Strategic Operations – Chief of Staff

Key skills