Manager – Space Planning

Role Overview

• Serve as a Space Planning point of contact for the India region and oversee space planning activities to align real estate strategy with business unit goals and objectives.
• Develop and recommend scenario plans to support the expansion and contraction of the portfolio in alignment with the needs of the business at the site level including new office builds, restacks, refreshes, migration plans and alternative workplace solutions.
• Facilitate business engagement across all levels of management, gather client requirements and provide space planning solutions to meet business unit day-to-day occupancy needs.
• Analyze attendance and utilization data to support and inform space strategy and occupancy planning across the India region and at the building and floor level.
• Manage space planning related escalations while partnering with Workplace Services and REWS Business Partners to deliver solutions and communicate to key stakeholders.
• Create executive level presentations including blocking and stacking plans, data analysis and visualization, hybrid work solutions and space programming concepts for key stakeholders and REWS senior leadership.
• Collaborate with Global Space Strategy and Planning Regional Leads to deliver global initiatives supporting alignment of space planning processes, tools and reporting.
• Support the Regional Space Planning Lead in the development of space strategy recommendations to optimize the portfolio, enhance operational efficiency and cost-effectiveness across the region.
• Produce and present consistent reporting for the region including key occupancy metrics, trends, space utilization, attendance, forecasted growth and regional portfolio performance to key stakeholders.
• Deliver campus/building stack, block and migration plans for all sites within the region on a quarterly basis or as needed.
• Conduct post-restack and project analysis to enhance process improvements and deliver exceptional customer experiences.
• Maintain and ensure accurate occupancy data within the Computer-Aided Facility Management (CAFM) platform.
• Oversee space and neighborhood allocations and establish desk sharing target ratios.
• Assist the Regional Space Planning Lead and REWS Strategy to develop and maintain headcount forecasts and translate business needs into strategic mid-range (2-3 years) site plans.
• Support REWS Strategy with supply and demand analysis at the site-level for the region.
• Collect feedback on flexible and hybrid work and provide recommendations and solutions to meet business specific challenges.
• Support REWS Strategy with supply and demand analysis at the site-level for the region.
• Oversee the implementation of space and occupancy pilots; document key learnings; Partner with Workplace Innovation on future pilots and special projects to enhance the customer experience.
• Recommend, socialize and enforce space policies, standards and procedures.
• Support physical space and occupancy audits for the region.

Requirements

• 7+ years of experience in Space & Occupancy Planning or Workplace Services.
• Strong communication skills both written and with presentation development and delivery.
• Expert level data analysis skills with the ability to use data to tell a story.
• Experience working in a fast-paced environment; technology sector experience is highly desired.
• Proven track record in delivering exceptional customer experiences and providing best in class customer service.
• Experience working with cross functional teams and ability to influence and arrive at consensus.
• Experience with CAFM management systems, Serraview is preferred.
• Proficient at using Google Suite and Microsoft Suite.
• Tableau and Slack experience is preferred.

Tech Stack

• Tableau

Benefits

• Health insurance
• 401(k) matching
• Flexible working hours
• Paid time off
• Professional development opportunities