Right-hand support to the CEO. You will be a genuine partner in how the CEO spends his time and shows up across the business. That includes representing him on calls and in meetings where his time cannot stretch, owning calendar and inbox rhythm, expenses and travel, and making sure the operating week holds together.
People and culture. End-to-end HR including digitalizing processes, talent strategy and hiring through performance, leadership development, compensation design and culture.
Business operations. Working with the CFO, establish the systems, rhythms and instrumentation that make a leadership team effective.
AI-first transformation. Lead the modernisation agenda that turns Render into a genuinely AI-native operating model.
Change management. Take the LT through the changes needed to get from where we are to where we are going.
Customer-facing innovation. Spend time with our customers across fibre, electric, gas and water. Understand how they work, where they are stuck, and what we should be building next into our operating model.

Someone who has operated at pace inside a high-growth software or technology business, ideally through a transformation programme or an exit.
Equally comfortable in a leadership team conversation, a customer meeting, a hiring decision, a workflow redesign session, and a calendar reshuffle at 9pm.
You will have real depth in at least two of the three core areas (People, BizOps, Change) and the curiosity and pace to learn the third.
You will have held a seat close to a CEO or founder before, or you will be ready to.
You understand that the role is built on trust earned across the small things and the large ones, and that both are treated with the same standard of execution.
You will be obsessive about AI and digital tooling, not as a topic but as a way of working.
You already run your own work this way. You will bring that bias to every function you touch.
Low ego, exacting standards, commercially sharp, allergic to corporate theatre.
You can write clearly, present cleanly, and influence senior people without needing to outrank them.
You are discreet by default, direct when it matters, and your judgement is the thing the role hinges on.

Chief of Staff

Key skills