Support the preparation and delivery of trade shows, industry events, and networking forums
Prepare sales decks, pitch materials, and presentations for the sales and leadership team
Assist in the creation and coordination of marketing materials including brochures, one-pagers, and digital content
Follow up on branding opportunities and help maintain a consistent Windcave presence across channels
Coordinate event logistics including registration, stands, travel, and materials
Support the sales team with administrative tasks including contract management, inbound ticket handling, and sales reporting
Maintain and update CRM records, ensuring all customer and prospect interactions are accurately logged
Assist with the regular billing of setup fees and account administration
Help manage a pipeline of prospective customers and support lead generation activity
Handle customer enquiries professionally, ensuring timely and accurate responses
Build and maintain relationships with existing Windcave customers
Support contract renewals, rate plan updates, and the onboarding of new users and accounts
Triage and escalate support queries to the appropriate internal teams
Document and maintain internal sales administration processes to ensure smooth operations
Generate regular sales reports and performance summaries for the team
Proactively identify and flag new business development opportunities to the team

1–2 years of experience in a coordination, admin, marketing, or customer-facing role
A proactive self-starter who takes ownership and gets things done without needing close direction
Comfortable working independently and managing your own workload day to day
Strong written and verbal communication skills with excellent attention to detail
Highly organised with the ability to manage multiple tasks and deadlines at once
Confident preparing presentations, documents, and marketing materials
Comfortable with Microsoft Office, particularly PowerPoint, Word, and Excel
Great interpersonal skills and a professional phone manner
Right to work in the UK
Experience supporting events, trade shows, or marketing campaigns (Preferred)
Awareness of or interest in the payments or FinTech industry (Preferred)
Familiarity with CRM systems (Preferred)
Technical or Computer Science background (Preferred)

Sales Administrator

Key skills