The Pharmacy Technician Lead serves as the subject matter expert of their designated pharmacy team.
They will work alongside the Pharmacy Supervisors and Managers to drive and support department efficiencies.
In this role, the expectation is to lead by example and support company and department goals as well as demonstrate their ability to drive results and achieve a consistent standard of work from the team.
High level of contribution in front line, day to day work as assigned by leadership.
Provide training on department tasks to new hires, cross trainees and existing team members requiring additional support.
Help coordinate the completion of cross training through communication and scheduling with designated trainees.
Provide a high level of subject matter expertise to the department in supporting continuous improvement projects including training guides and SOP development.
Support leadership in diagnosing and improving performance of team members.
Embody AnewHealth’s Core Values in all communications and interactions.
Other duties as assigned.

High school diploma /GED required
Certified Technician with their home state’s Board of Pharmacy.
Proven experience in departmental workflows and processes
Highly preferred: Prior experience with ExactCare operational workflow and processes in assigned department.
Strong attention to detail
Demonstrates strong time management and organizational abilities
Excellent verbal and non-verbal communication
High level understanding of adjudicating claims and overcoming rejections
Ability to adapt to different training outcomes
Uses strategic planning to develop training schedule/program that adheres to departments goals and expectations
Demonstrates ability to multi-task and support various aspects within Operations.

Pharmacy Technician Lead

Key skills