Reduce aged accounts receivables and lower DSO within an assigned portfolio
Execute daily business-to-business collection outreach efforts
Engage with clients across various U.S. industries to secure payments
Maintain detailed records of outreach actions, outcomes, and follow-up steps
Collaborate with the billing team and Financial Analysts to resolve issues and expedite payments
Escalate collections issues to leadership when necessary
Identify, document, and implement best practices and process improvements

3-5 years of relevant experience in billing, collections, or related fields
Background in project or service-based firms (preferred)
Familiarity with large ERP or accounting software (preferred)
Strong ability to multitask, handle pressure, and thrive in a fast-paced environment
Excellent attention to detail and focus on transactional accuracy
Strong sense of urgency with the ability to prioritize competing deadlines independently
Self-motivated and capable of working both independently and as part of a team
Proficiency in MS Office, with advanced skills in Excel

Collections Specialist

Key skills