Management and ownership of end-to-end Purchasing processes, including vehicle ordering, scheduling, proactive dealership follow-up, vehicle delivery, ensuring minimal missed deliveries, re-work and zero missed PPSR registrations.
Own and resolve order escalations and issues, engaging internal stakeholders to drive positive outcomes and support strong customer NPS.
Support and develop the Purchasing team through coaching, cross-training, onboarding of new starters, refresher training and promoting a collaborative, high-performing team environment.
Identify and implement process and system improvements to streamline operations and enhance service delivery across Purchasing and related teams.
Deliver against agreed SLA’s and KPI’s while maintaining high standards of accountability and professionalism.

Demonstrated leadership capability, strong communication skills and the ability to engage stakeholders while maintaining a focus on customer excellence.
Advanced understanding of dealership and third‑party operational processes, including timelines for fitment, vehicle delivery and lease activation.
Strong understanding of vehicle funding processes and the impact funding structures have on monthly forecasting outcomes.
Excellent time management and organisational skills, with the ability to prioritise tasks and consistently achieve SLA and performance targets.
Exceptional attention to detail, with the ability to maintain accuracy across high-volume administrative and operational tasks.
Intermediate to advanced proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Previous experience in a similar Purchasing, Operations, or Administration role is preferred

27 days of annual leave per year.
Hybrid work flexibility with a incredible office location overlooking the bridge!
A ‘Dress for your Day’ policy
16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers
Ongoing training to help you develop and grow with real career development opportunities
Rewards programme, including a range of discounts from a variety of retailers.
An extensive range of other employee benefits.

Senior Purchasing Officer

Key skills