Key Account Manager

Role Overview

• Cultivate executive relationships: Build and expand trusted relationships with key stakeholders across all levels of the client organization, positioning Addepto as a strategic partner and accelerating account growth through cross-sell, upsell, and renewal initiatives.
• Identify white space and deliver value: Leverage domain expertise and white space analysis to uncover both stated and latent client needs, articulating tailored value propositions that connect directly to business priorities across the full KMS & Addepto service portfolio.
• Develop and execute account strategies: Create, maintain, and drive comprehensive Account Development Plans grounded in a deep understanding of each client’s business objectives, challenges, and growth opportunities.
• Lead strategic client engagements: Facilitate and drive high-impact client touchpoints
• including QBRs, innovation workshops, and governance meetings
• to foster alignment, showcase value, and deepen collaboration.
• Drive commercial negotiations, contract extensions, and renewals in alignment with company goals.
• Ensure high client satisfaction by overseeing project progress, delivery quality, and value realization.
• Coordinate internal stakeholders (delivery teams, technical experts, leadership) to ensure consistent and effective client communication.
• Monitor account performance, revenue forecasts, and strategic account plans.
• Represent Addepto as a trusted AI consulting partner in client meetings, workshops, and executive-level discussions.
• Stay up to date with AI, data, and digital transformation trends relevant to client industries.

Requirements

• Strong experience as a Key Account Manager, Account Manager, or Strategic Client Partner in consulting, technology, or software services.
• Proven track record of consistently generating $3M–$5M+ in annual net-new services revenue across a defined portfolio, especially in custom software development and digital product engineering services.
• Strong background in B2B client-facing roles within IT, data, AI, analytics, or digital transformation.
• Experience working with enterprise or large-scale clients, including C-level or senior stakeholders.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to understand complex technical solutions and translate them into clear business value.
• Strong commercial mindset with experience managing revenue, pipelines, and account growth.
• High level of ownership, accountability, and ability to work independently in a fast-paced consulting environment.
• Collaborative approach and ability to work effectively with cross-functional teams.
• Fluency in English (spoken and written), German and/or additional languages are a plus.
• Willingness to travel up to 50% for client engagements, team collaboration, and strategic initiatives.
• Background in management consulting or technology consulting firms.
• Experience working with international clients and distributed teams.
• Experience in AI, data engineering, analytics, or cloud-based solutions.
• Familiarity with enterprise procurement and contracting processes.

Tech Stack

• Cloud

Benefits

• Work in a supportive team of passionate enthusiasts of AI & Big Data.
• Engage with top-tier global enterprises and cutting-edge startups on international projects.
• Enjoy flexible work arrangements, allowing you to work remotely or from modern offices and coworking spaces.
• Accelerate your professional growth through career paths, knowledge-sharing initiatives, language classes, and sponsored training or conferences, including a partnership with Databricks, which offers industry-leading training materials and certifications.
• Choose your preferred form of cooperation: B2B or a contract of mandate, and make use of 20 fully paid days off.
• Participate in team-building events and utilize the integration budget.
• Celebrate work anniversaries, birthdays, and milestones.
• Access medical and sports packages, eye care, and well-being support services, including psychotherapy and coaching.
• Get full work equipment for optimal productivity, including a laptop and other necessary devices.
• Experience a smooth onboarding with a dedicated buddy, and start your journey in our friendly, supportive, and autonomous culture.